ATLAS AUTO PARTS INC.

Warranty Policy & Customer Protection Program

About Atlas Auto Parts Inc.

Atlas Auto Parts Inc. is committed to delivering high-quality used OEM automotive components backed by professionalism, transparency, and customer satisfaction.

WARRANTY POLICY

• Warranty applies to all qualifying parts except electronic parts, which are sold AS-IS.

• ATLAS provides warranty coverage on all engines and transmissions to ensure customers receive functional, OEM used engines and transmissions.

• Repair the defective part
• Replace the defective part
• Refund the purchase price

All installations must be performed by a certified technician. Failure to follow the procedures voids the warranty.

4.1 Engine Installation Requirements

• Replace engine oil (OEM specs)
• Replace all filters (oil, air, fuel)
• Replace gaskets: valve cover, rear main seal, oil pan
• Replace timing components as needed
• Replace thermostat and gasket
• Flush cooling system
• Install new spark plugs and wires

4.2 Transmission / Transfer Case Requirements

• Replace fluids (OEM specs)
• Install new filter and seals
• Flush cooling lines
• Properly seat torque converter
• Clear transmission codes
• Adjust TPS cable

• A certified mechanic’s installation proof is required.
• Modified or improperly installed parts are not covered.

• Orders ship within 1–3 business days
• Delivery estimate: 5–15 business days
• No P.O. Box shipping
• Tracking provided when shipped
• Carrier delays beyond our control

• Inspect shipment at delivery
• Report visible damage immediately or refuse delivery
• Hidden damage must be reported within 3 business days
• Incorrect/incompatible parts must be reported within 7 days

• Photos/videos of defect
• Certified mechanic diagnostic report
• Installation invoice
• Completed RMA form

• Labor or installation costs
• Towing or storage fees
• Rental vehicles
• Damage due to misuse, overheating, improper installation

• Warranty applies only to the original purchaser.

• A compatible interchangeable part may be supplied.

• 25% restocking fee applies
• Two-way shipping costs apply

• Refused shipments: 25% restocking fee + shipping
• Non-defective returns: 25% restocking fee

• May incur a 25% cancellation fee.

All disputes will be resolved in Forsyth County, Georgia courts.

Covered components:

• Engine block
• Cylinder heads
• Pistons
• Crankshaft
• Rocker arms
• Oil pump

Warranty voided if heat tab is melted/removed/tampered.

Not covered (AS-IS):

• Sensors
• Covers
• Wiring
• Injectors
• Manifolds
• Turbos
• All bolt-on accessories

• OEM dealer reprogramming required before test driving.

• Clean oil pan
• Flush lines
• Replace cooler
• Use new CVT fluid + filters
• OEM dealer reprogramming

• Returned parts must match original condition with identification marks intact.

• Parts are used OEM components
• Cosmetic imperfections may exist
• All parts tested for function

• Mileage estimates based on available records; exact mileage not guaranteed.

• No returns without a valid RMA number.

• Must be submitted within warranty period
• Must include diagnostic report + installation proof
• All documents required within 7 days of claim

• Returns must be complete and in same condition; completed within 7 days.

• AS-IS parts are not covered under any warranty.